Support
Plans, billing, and your account.
The questions people write to us about most, answered. Anything about a specific tool, a stage of a case, or a collector is answered on the page for it.
Plans and billing
Basic is $175 a month or $349 a quarter. Pro is $229 a month or $459 a quarter, and it adds Court Tester, priority support, and 20% off every Debt Doc Audit. The pricing page sets the two side by side, row by row.
Every tool except Court Tester, which is Pro only: ParkerGPT, the three searchers, Cheat Sheets, My Briefcase, the file drive and a calendar that emails your deadlines. The library of 350+ videos and 1,700+ documents comes with it, and so do the eight ebooks and the member community.
You pay monthly or quarterly, and the card is charged again each period until you cancel. Quarterly is one payment every three months rather than three smaller ones. You can move between the two from your account.
No. The materials open the moment you pay, so a membership is final once billed, except where the law says otherwise. Cancel from your account at any time and you keep what you already paid for until the end of that period. The terms of service carry the binding wording.
Not while you stay subscribed. When list prices rise, members already on a plan keep the rate they joined on. Cancelling ends that lock, so coming back later means joining at whatever the page says that day.
Yes. Ask support about the Archive plan: $45 a month keeps your account in place, read only, while nothing is happening in your case. Your documents stay instead of being deleted on cancellation, and your grandfathered price survives, so you come back on the rate you left at. Cancelling outright ends both.
Bought on their own
$297, one time, with no subscription needed. You send the documents the collector filed and you get back a written report on what they prove and what they do not. Brian Parker reviews the findings, signs the affidavit, and sends it to you himself. Pro members take 20% off every audit.
Three to five days is typical. A $35 rush brings it back in as little as 48 hours.
From $175. You book 15 minutes, 30 minutes or 1 hour one to one with Brian Parker on your own case, and no subscription is needed. Bring the complaint, the deadline, and the questions you cannot get past.
Account and support
At app.killdebt.com. The site you are reading now is public and needs no account. Your documents, your case and all nine tools live in the app.
Open a ticket from Support inside the app. It arrives attached to your account, so whoever answers can already see your plan. Pro members go to the front of the queue.
Write to us from the contact page. Questions about what the platform does, what it costs, and whether it fits your situation all land in the same place.
No. We answer in writing and there is no phone line. Members open a ticket in the app, and everybody else writes from the contact page.
In the help center, which sits beside Support in the app. It covers billing, account settings, and how each tool works.
The platform
AI tools and education for people defending themselves against debt collectors. ParkerGPT reads the papers you were served, explains them in plain English, and drafts what you file, and it checks every citation against the real opinion before you see it. Eight more tools sit beside it for research, for your own documents, and for rehearsing the hearing. You file, you sign, and you appear.
No. Every article on the blog is free to read, and the member forum is published in full without an account. Posting a reply in the forum takes a membership.
All of them are on the legal page: terms of service, privacy policy, the security overview, the subprocessor list, and the enterprise terms and data processing agreement for organizations. Each one shows the date it was last updated.